Currently we are only distributing supplements within New Zealand. All orders are FREIGHT FREE!
We use Poste Haste for all deliveries, and suggest you have your package delivered where you will be during working hours. Approximate delivery times are as follows:
Auckland - 1-2 working days
North Island 2-3 working days
South Island 2-4 working days
*Rural deliveries can sometimes take an extra few days.
Payment for goods on the website must be made by MasterCard or Visa credit cards only. Orders are not accepted until the credit card payment is authorised. On acceptance or an order and confirmation of payment.
In the event that good and / or services are listed at an incorrect price due to a typographical or pricing information error, BodyPro shall have the right to refuse or cancel any orders placed for goods and / or services listed at an incorrect price. BodyPro shall have the right to refuse or cancel any such orders at any time prior to delivery regardless of whether or not the order has been confirmed or payment has been received. If payment has been received, BodyPro will refund the payment.
If you wish to cancel your order, you must contact BodyPro immediately by e-mail to info@bodypro.co.nz . It may not always be possible to stop an order from being processed or being dispatched, as we endeavor to process orders promptly. A service fee may apply to any cancellation of orders.
DELIVERY
Where delivery is requested by the Customer, BodyPro will only deliver to street addresses within New Zealand , we do not deliver to P.O. Boxes. BodyPro will use all reasonable efforts to deliver the products to the Customer within the indicative delivery time. Any time for delivery of goods quoted by BodyPro shall be approximate only and BodyPro shall not be liable to the customer for any failure or delay to supply or deliver any goods and / or services at such time on any grounds whatsoever, including negligence by BodyPro.
In the event that a product(s) is lost during transit, the Customer must, within 15 working days of ordering the goods and / or services, provide BodyPro written notice giving reasonable particulars of any such alleged damage or partial loss. The Customer acknowledges and agrees that no claim whatsoever shall be accepted by BodyPro for any damage to, or loss of, product(s) which occurred during transit of same where written notice is not provided to BodyPro within this period. On accepting the Customer's claim, BodyPro will at its discretion replace or refund the product(s) and pay for any additional delivery charges.
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